Overview Presence Works respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
Contact information such as name, business name, phone number, and email address.
Business information needed to deliver services, such as Google Business Profile details or review platform access.
Billing information, which is processed securely by third-party payment processors.
Website analytics data such as IP address, device type, and pages visited.
Communication preferences, including SMS opt-in status if applicable.
How We Use Information
To provide and manage our services, including review generation and reputation support.
To communicate about onboarding, service updates, support requests, and scheduling.
To improve our website, systems, and service delivery.
To meet legal, regulatory, or compliance obligations.
SMS and Mobile Information No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with service providers that support core business operations such as customer support or messaging delivery. Text message opt-in data and consent will not be shared with any third parties, excluding aggregators and providers required to deliver messaging services.
Data Security We use reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the information we collect. No method of transmission over the internet or electronic storage is completely secure.
Data Retention We retain personal and business information only as long as necessary to provide services, comply with legal obligations, or resolve disputes.
Your Choices You may request access to, correction of, or deletion of your personal information, or update your communication preferences by contacting us. To stop SMS messages, reply STOP at any time.
Cookies and Analytics We may use cookies and similar technologies to operate our website and understand how visitors use it. You can manage cookie settings through your browser.
Children Our services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children under 13.
International Visitors Our services are intended for users located in the United States. If you access our services from outside the United States, you understand that your information may be processed and stored in the U.S.
