Terms and Conditions

Terms of Service SMS and General Use
Presence Works

Program Name
Presence Works SMS

Program Description
By opting in, you agree to receive text messages from Presence Works related to service onboarding, review requests, account updates, reminders, support communication, and occasional service announcements. Message frequency varies. Typical volume is 2 to 6 messages per month. During active onboarding or support periods, message frequency may increase temporarily.

Opt-Out Instructions
You can cancel the SMS service at any time. Text STOP to the shortcode. After sending STOP, you will receive a confirmation message and will no longer receive SMS messages from Presence Works.

Rejoining Instructions
To rejoin, opt in again through a Presence Works web form or the same opt-in method previously used. Messages will resume after you opt back in.

Help Instructions
For assistance, reply HELP or contact us at [email protected].

Carrier Liability Disclaimer
Wireless carriers are not responsible for delayed or undelivered messages.

Message and Data Rates Disclaimer
Message and data rates may apply. Message frequency varies. Contact your wireless provider for details about your plan.

Privacy Policy
For information on how we collect and use data, view our Privacy Policy at https://getpresenceworks.com/privacy-policy

Compliance with Industry Standards
This messaging program follows CTIA guidelines and applicable messaging standards, including clear opt-in, opt-out, help instructions, and required disclosures.

Legal Compliance
Presence Works complies with applicable federal and state laws related to commercial messaging and prohibited content.

Prohibited Use and Carrier Enforcement
Certain content is prohibited under carrier rules and may result in message blocking, suspension, or fines. Violations related to phishing, fraud, illegal activity, or restricted content may lead to immediate carrier action and program suspension.

Contact
[email protected]

Last Updated: January 21, 2025